Apparently we destroy rejected external materials physically but the processing in SAP does not match the physical process.
Apparently in cases when we should receive an credit note from the supplier and the supplier does not want the materials back, we use the return goods to vendor procedure in SAP. Meaning we create a PO and perform an GI to the supplier. I am also not sure whether this is complaint with GMP. I think within Finance this should not create a problem.
I do not think this is the correct procedure but the main advantage in this situation is that an automatic credit note will be created.
In normal cases finance would have to send out a request for credit note manually, kinda time consuming.
I was wondering how other companies handle these kind of situations.