Hello,
This issue could be shared between SD / MM and PP modules. Here is the problem you meet and the description of the scenario.
1- A customer sales order has been created and then shown into the MD04. The sales order is partially incorrect as the quantity in "available quantity" is 0 instead of 1(but the problem is not there, this one is due to a wrong input in sales order repair tab).
2- The MRP has turn and a purchase requisition has been created for a quantity of 1 pce (no issue at this stage too).
3- For some reasons that I don't know, the sales order has been deleted in totality (no usage by the business of the reason for rejection)
4- But (the problem is there) the Purchase requisition is still into the MD04 and we would like to delete both documents.
But we can't :
- sales order in unknown ino the productive system.
- the purchase requisition can't be delete as well because, in account assignment tab, the sales order number is still present.
We try:
- by deleted PR but we get error message "SD document xxxx is not in the database or has been archived"
- by remoting the sales order and by changing the account assignment category (E by others codes) => no success
- by replacing the sales order n° by another one => no sucess as SAP "keeps" in memory the initial sales order and so display an error message.
We are in a deadlock situation.
So do you have ideas for succeeding into the deletion ? or do you know SAP program for a full cleaning (we try SDRQCR21 but there is no effect) ?
It should be great if you could give help to a "poor landsome cowboy"
Thanks in advance to the SNC community
Rgds
Marc (Paris)