Hello All,
I am working on business solution. Client has SAP MM, SAP PP, SAP FICO, SAP PS & SAP SRM modules in ECC. They are not going to have SAP PM & SAP CS in SAP.
Considering that there is no SAP PM/ CS in scope, How the following scenario can be mapped in SAP MM.
Here are major steps in Current legacy system that we need to consider for designing this end to end process in SAP. Please suggest.
1. The Client receives Parts from External Vendor with Warranty.
2. The Warranty Information is maintained with validity periods, vendor number and expiration date etc for received parts.
3. If the parts Fail during operations, Part return transaction is executed which checks in background for valid warranty information related to serial numbers and creates Warranty Claim. Warranty Claim is communicated via fax or phone to Vendors.
4. Warranty Purchase order referencing to warranty claim with zero price is created and parts are shipped to Vendor for replacement along with warranty PO.
5. Vendor delivers parts covered under warranty & parts are received in system against warranty Purchase order no.
The above parts are also manufactured inhouse. The client will decide make or buy decision.